Snooper you’re clients Lync 2013 and Lync 2010
Posted by JGelijsteen on December 13th, 2012
Had to do some testing/troubleshooting on our experience environment which is running Lync Server 2013 I stumbled upon some issues.
I was testing the Lync Edge server 2013 with a client on my corporate laptop. My corporate laptop has Window 8 installed and is connected to a Lync Server 2010 environment. Also I have installed the Lync 2013 Debugging tools.
When opening the logging file under “C:\Users\Joost\AppData\Local\Microsoft\Office\15.0\Lync\Tracing” with Snooper 2013 it crashed, tried this on several machines.After some troubleshooting and trying around I found the problem.
Snooper 2013 can’t open logfiles from an Lync server 2010 environment, when throwing away the logfile and then login to lync again (to the Lync server 2013) it was all working.So keep in mind you have to first delete the log files because standard the log files are set to full in a Lync client 2013. Than open the appropriate Snooper version to go troubleshoot the issues.
Tip:
Installed both the resource kit Lync 2010 and the debugging tools on my Windows 8 laptop but when you want to pin Snooper to Start they are both the same name. is solved this by renaming the files to Snooper 2010 and Snooper 2013 and the pinned it to Start.
Now it looks like this:




December 31st, 2012 at 19:27
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